CoolPac was founded by Lyn Radnell and Andrew Gibson, both of whom have over 30 years experience in the delivery of Cold Chain products. Both started their careers in the Pharmaceutical industry wearing many hats and gaining valuable experience and understanding.
Starting up a cold chain solutions company in Australia poses many challenges. Australia is the worlds largest island, or the worlds smallest continent-the experts can’t really make up their mind which is true. Anyway Australia is about the same size as Europe and a little bit smaller than USA. However Australia has a lot fewer people, and those we do have are heavily located around the eastern coast.
The geographical isolation from the overseas markets created an environment where importation cost too much money. So we had to think internally rather than externally and developed our own cold chain insulate systems. This lead to a steep learning curve where we had to teach ourselves about moulding with polyurethane.
Initially, we did not make gel ice packs. We thought that they were a commodity that could be easily purchased from many vendors. However, after trying to validate some cold chain systems we discovered that there was tremendous inconsistencies in volume, which affected repeatability of the results. So on came another learning curve!
Fast forward to today and we have a moulding operation bigger than some contract moulders. We supply to the top 5 pharmaceutical companies in the world. CoolPac represent other “best or breed” companies to offer our customers a variety of accessories and other cold chain items. But most of all we offer our customers a service: “to help improve your cold chain”.